Terms and conditions of sale

Ony
Address: 3 Rue de la Pompe, Paris 75116
Email: ony@support.com

1. Scope
These General Terms and Conditions of Sale (GTCS) govern all sales made through the Ony website. By placing an order, you agree to these terms.

2. Products and Prices

  • All products are described as accurately as possible.

  • Prices are listed in EUR and include applicable taxes.

  • Ony reserves the right to modify prices at any time without notice.

3. Orders

  • Orders are confirmed via email upon receipt of payment.

  • Ony reserves the right to refuse or cancel any order in case of suspicion of fraud or payment issues.

4. Payment

  • Payments are processed securely via approved payment gateways.

  • Accepted payment methods include credit cards, PayPal, and bank transfers.

5. Delivery

  • Orders are shipped to the address provided at checkout.

  • Estimated delivery times vary depending on location.

  • Ony is not responsible for delays caused by third-party carriers.

6. Returns and Refunds

  • Customers have 14 days to request a return from the date of receipt.

  • Products must be returned in their original condition.

  • Refunds are processed within 14 days after receiving the returned product.

7. Warranty

  • Ony guarantees the quality of its products.

  • Any defective product may be exchanged or refunded according to the legal warranty period.

8. Liability

  • Ony is not liable for indirect damages resulting from the use of its products.

  • Ony’s liability is limited to the amount paid for the order.

9. Data Protection

  • Personal data is processed in accordance with our Privacy Policy.

  • Customers have the right to access, modify, or delete their data.

10. Governing Law and Disputes

  • These GTCS are governed by French law.

  • In case of a dispute, parties should seek an amicable resolution before legal action.

11. Contact Us
For any inquiries related to these terms, please contact us at:
Email: ony@support.com
Address: 3 Rue de la Pompe, Paris 75116